Can't play the game

[Sire.Gauvain]

Hi, i bought the game a long time ago and my pc crash...

The link for download the game is done.

In the main page they are the demo and the patch 1.5

I downloaded the patch 1.5 but when i lunch the game is always crash.

What i must do to play again ??

Thanks

[Jack ONeill]

Brother,

Fear not. We can rescue you. Best guess is you need to go to Matrix games and download a fresh version of the game. (patch 1.5 will be included.) Your old purchase/activation code should still work to get it running.

Question - what version of windows are you running on the new comp? The game has not been tested on Windows 8 yet. Also, you may have to send an email to SOWGB support to have them deactivate your game from the computer which crashed. Could be part of the problem.

Good luck.

Jack B)

[BoldRover]

Also, you may have to send an email to SOWGB support to have them deactivate your game from the computer which crashed. Could be part of the problem.

The support email + required info should be: "activate at norbsoftware dot com". Mention the email address that was active when you bought the games.

[sgtlcmboy]

I am currently having the same problem. Also, I have a windows 8 machine. It states that it has stopped working. Currently I am deleting and reinstalling everything. Where can I get a "fresh" verision of the game from matrix. I only see purchase area. So I am redownloading the demo then putting the patch in over that. Hopefully It will work. I will keep everyone informed of the situation.

[sgtlcmboy]

I can play the game now. I deleted and reinstalled the game then teh patch. It always is working on windows eight.