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No buildings visible!

Posted: Wed Jul 25, 2012 2:04 am
by deanglen
I went through the posts in this forum with the buildings not showing up on the battlefield and checked everything they said to, such as detail level of map objects. Still no buildings. Uninstalled and re-installed three times and no improvement. Everything else runs fine. Just no buildings! :( Any help would be greatly appreciated. :) Here are details about my system:


101 - Operating System : Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : BIOS Date: 08/10/09 10:04:25 Ver: 08.00.14
0104 - Processor : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
0105 - Memory : 8192MB RAM
0106 - Available OS Memory : 8158MB RAM
0107 - Page File : 4282MB used, 12029MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : 120 DPI (125 percent)
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514

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02 - Processor
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0201 - Caption : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz x4 ~2499MHz
0202 - Current Clock Speed : 2499MHz
0203 - L1-Cache : 128.00 KB
0204 - L2-Cache : 4.00 M

Re: No buildings visible!

Posted: Wed Jul 25, 2012 2:18 am
by Baldwin
What level do you have building/map objects set at?

Re: No buildings visible!

Posted: Wed Jul 25, 2012 5:58 am
by deanglen
I have it set on "Best". I tried each of the settings, no change. :( Just noticed that there are no wooden fences displayed either!






dean

Re: No buildings visible!

Posted: Thu Jul 26, 2012 1:55 am
by deanglen
Fix one problem...create another! Found out what the problem was, it had to do with the way I installed the game, files in the wrong places for certain things because I didn't create a specific file for the game on hard drive C. Switched from the one offered at initial set-up, I can't recall why. Anyway, the demo runs great with all features...but when I try to activate with my code, it tells me my code is already activated, which means I didn't deactivate when I uninstalled, re-downloaded, and re-installed. :blush: I have to request deactivation at the server, and re-use my code, or do I receive a new code? Always appreciate the help. :)






dean

Re: No buildings visible!

Posted: Thu Jul 26, 2012 2:00 am
by Little Powell
Send an email to the activate@norbsoftware.com and they will unlock your code.

Re: No buildings visible!

Posted: Thu Jul 26, 2012 2:50 am
by deanglen
Thank you!

Re: No buildings visible!

Posted: Sat Jul 28, 2012 1:12 am
by deanglen
Tech support saved the day, :cheer: ! Back in business and loving the game, looking to pick up the Antietam and Pipe Creek add-ons soon! Activation support gets a big thank you from me!








dean

Re: No buildings visible!

Posted: Sat Jul 28, 2012 1:40 am
by 2nd Texas Infantry
Thanks Dean. Glad you like the game and are up and running. Our tech team is always here and the best. The other packs are great. We are putting the finishing touches on our new pack. It will be the best yet...stay tuned. Welcome to the community.