Reactivation

[82charlie]

I don't know why I'm being ignored. I have sent two emails to support staff explaining why I need my game reactivated, and so far nothing. First email was sent on 23 January. I have bought all of Norb's games, but I'm not sure that I will be buying another one, as long as he has this one activation rule in place.

[ADukes]

I have sent two emails to support staff explaining why I need my game reactivated, and so far nothing. First email was sent on 23 January.

Are you sure you are sending to the correct address?

[82charlie]

I have sent the emails to NorbSoftDev Support - "All Tech Support including Activation Problems" and have even checked the box for email confirmation. I have received confirmation twice in my own email.

[hairog]

On my my second week and fourth request for some assistance with reactivation. No response of any kind so far.

[jri]

I just had this problem a week ago. My winxp crashed and I was not able to deactivate. I e-mailed my pass code, and the next day, I was sent an e-mail that it was all reset. I just entered my code and I was back up and running. It was very quick. I am sorry you are having a problem. Try emailing them your code number.

[hairog]

I've done that all four times now.

PM ed Norb. I guess we'll see if that does any good.

[General P R Cleburne]

It will B)

[norb]

OK, I see that the support email is listed there as well. I'm looking into it, but please just email direct until I can figure it out.

[hairog]

Sent request to the email listed by you. Thanks

[82charlie]

OK Norb. I understand that your support email is having some problems. I'm glad that you have responded here. I have sent you a PM.