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Game stops responding

Posted: Tue Apr 13, 2010 8:26 am
by desmedn
I am running Windows7 on a quad core i7 with 6 GB memory and a Geforce 8800 GTX . The game installed and activated fine. Running directX latest version and have installed 9c. Every time that I start a tutorial or scenario the will go through the loading process and get to the press space to continue. At this point the game stops responding.

I have tried launching the game running as administrator, changing the compatibility mode to XP SP2

Event viewer

> The program SOWGB.exe version 1.0.0.0 stopped interacting with Windows
> and was closed. To see if more information about the problem is
> available, check the problem history in the Action Center control panel.
> Process ID: 1604
> Start Time: 01cad70e85cb90f6
> Termination Time: 20
> Application Path: C:\NorbSoftDev\Scourge of War -
> Gettysburg\SOWGB.exe Report Id: f1f9b17d-4301-11df-8ec1-005056c00008

Have tried this as well:

Please edit your SOWGB.ini file located in the WORK subdirectory of your SOWGB installation and set "Full Screen=1" to "Full Screen=0"
(w/o ""), then try again.

and this:

Two things you could try: Update your graphic card driver and lower the game's graphic options.

Please attach the SOWGB.log file located in the C:\Scourge of War - Gettysburg\Work\ folder after your next crash.

BTW, the "D3DERR_DeviceLost" error is gone since installing DX9, right?

Any help would be appreciated - thanks

Re:Game stops responding

Posted: Tue Apr 13, 2010 8:42 am
by Little Powell
Does it happen on every game mode? Sandbox? SP Scenario's?

Re: Game stops responding

Posted: Tue Apr 13, 2010 8:46 am
by ADukes
Welcome Dan. Nice that you made it.

Did you try the beta patch?

Re:Game stops responding

Posted: Tue Apr 13, 2010 8:57 am
by desmedn
yeah - happens with all

Re: Game stops responding

Posted: Tue Apr 13, 2010 8:58 am
by desmedn
YEs - I loaded the beta this morning - but I have not rebooted - same issue

Re: Game stops responding

Posted: Tue Apr 13, 2010 9:17 am
by norb
Try running in a 1024x768 window (not full screen), turn down all the options and see if that works. This starts at the min specs.

Does anything happen when you press the space bar?

Re: Game stops responding

Posted: Tue Apr 13, 2010 9:22 am
by desmedn
When I press the space bar nothing happens and the game just sits, Task manager shows the game as not responding. I have waited 1/2 hour to see if the game will finally respond, but it has not. I have booted clean (making sure nothing else starts and same result) thanks

Re: Game stops responding

Posted: Tue Apr 13, 2010 10:26 am
by norb
OK, Let me know what happens when you run in the mode that I suggested.

Re: Game stops responding

Posted: Tue Apr 13, 2010 1:53 pm
by desmedn
I tried the lowest resolution and 1024x768, no luck. I then uninstalled and booted to an XP drive and installed (on the same PC)and the game works. The game did not work on x64 Windows 7. I would like to get this to work on the x64 Win7, so any ideas let me know. On the XP install, running the game with highest resolution and no issues - thanks

Re: Game stops responding

Posted: Tue Apr 13, 2010 1:57 pm
by norb
I run the game on win7 64 bit every day. It's my development environment now. Other people here and members of the dev team also use win7. I think that yours is the only one that it won't run on.