HELP Game will not start?!? Black Screen

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
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norb
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Joined: Mon Nov 26, 2007 9:59 am
Location: Central Florida
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Re: HELP Game will not start?!? Black Screen

Post by norb »

That's a great system and there is no reason it should not run on that system.

I do not see any information about the video card, which could help. Also the sowgb.log file as well as the full dxdiag system mentioned on the other threads would certainly help.
doug2001cz
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Posts: 15
Joined: Sat May 07, 2011 2:54 am

Re: HELP Game will not start?!? Black Screen

Post by doug2001cz »

How about this?


------------------
System Information
------------------
Time of this report: 5/8/2011, 14:58:08
Machine name: LADANADOUG-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 400
BIOS: BIOS Date: 09/04/09 15:31:43 Ver: 08.00.15
Processor: AMD Athlon(tm) Neo X2 Dual Core Processor 6850e (2 CPUs), ~1.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2237MB used, 14142MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 4330
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9552)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9552&SUBSYS_11031028&REV_00
Display Memory: 3570 MB
Dedicated Memory: 502 MB
Shared Memory: 3067 MB
Current Mode: 1280 x 720 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Panasonic-TV
Monitor Id: MEIA09B
Native Mode: 1280 x 720(p) (50.000Hz)
Output Type: HDMI
Driver Name: atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver File Version: ()
Driver Version: 8.710.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D612-11CF-4B64-0231A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9552
SubSys ID: 0x11031028
Revision ID: 0x0000
Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M9x:8.710.0.0:pci\ven_1002&dev_9552&subsys_11031028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: ATI HDMI Output (ATI High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtiHdmi.sys
Driver Version: 7.11.0000.7703 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/29/2010 06:33:38, 116736 bytes
Other Files:
Driver Provider: ATI Technologies Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: ATI HDMI Output (ATI High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtiHdmi.sys
Driver Version: 7.11.0000.7703 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/29/2010 06:33:38, 116736 bytes
Other Files:
Driver Provider: ATI Technologies Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Orbit/Sphere AF)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 01:06:32, 109568 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 777.0 GB
Total Space: 938.8 GB
File System: NTFS
Model: WDC WD1001FALS-75J7B0 ATA Device

Drive: D:
Model: HL-DT-ST DVDRWBD CT10N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_040F1028&REV_00\3&267A616A&0&10
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_040F1028&REV_00\3&267A616A&0&A3
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_040F1028&REV_00\3&267A616A&0&00
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_040F1028&REV_00\3&267A616A&0&91
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_040F1028&REV_00\3&267A616A&0&A2
Driver: n/a

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_040F1028&REV_00\3&267A616A&0&98
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_040F1028&REV_00\3&267A616A&0&90
Driver: n/a

Name: Network Controller
Device ID: PCI\VEN_14E4&DEV_4353&SUBSYS_000E1028&REV_01\4&243BA753&0&0028
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_040F1028&REV_00\3&267A616A&0&9A
Driver: n/a

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_040F1028&REV_01\4&118AA8EE&0&0038
Driver: n/a

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_040F1028&REV_00\3&267A616A&0&92
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9607&SUBSYS_040F1028&REV_00\3&267A616A&0&38
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA381028&REV_00\4&23461569&0&0110
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_43911002&REV_00\3&267A616A&0&88
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_040F1028&REV_00\3&267A616A&0&28
Driver: n/a

Name: ATI Mobility Radeon HD 4330
Device ID: PCI\VEN_1002&DEV_9552&SUBSYS_11031028&REV_00\4&23461569&0&0010
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_040F1028&REV_3A\3&267A616A&0&A0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,2.06.4037.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
WMT Screen Capture filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,10.12.0000.0210
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,10.12.0000.0210
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Record Queue,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Audio Mixer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,10.12.0000.0210
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
Frame Eater,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,10.12.0000.0210
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,10.12.0000.0210
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,10.12.0000.0210
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,2.06.4037.0000
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
WMT DirectX Transform Wrapper,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
9x8Resize,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,10.12.0000.0210
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
WMT Volume,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Stretch Video,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,10.12.0000.0210
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (Orbit/Sphere AF),0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Conexant HD Audio input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
,0x00000000,0,0,,
QuickCam Orbit/Sphere AF,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
Orbit/Sphere AF,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Conexant HD Audio headphone,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385

Video Capture Sources:
QuickCam Orbit/Sphere AF,0x00200000,1,2,ksproxy.ax,6.01.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16724
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16724
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16724
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16724

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
ATI HDMI Output (ATI High Defin,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: ATI HDMI Output (ATI High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
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norb
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Re: HELP Game will not start?!? Black Screen

Post by norb »

One weakness of this system is that it shares the video memory with the RAM. Not that it should cause what you are seeing, but it's an issue that will effect performance.

Can you get the sowgb.log file after a crash for us too please.
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norb
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Re: HELP Game will not start?!? Black Screen

Post by norb »

The only thing that I can think of that might cause this, though I have never seen it do so, is a virus scanner or disk defrag messing with our activation dll or saved code. Moving the game folder without properly activating/deactivating. Make sure to activate/deactivate properly. Uninstalling and reinstalling the game doesn't really do anything since we do not write anything anywhere except for the game folder. Sometimes it will just rewrite our activation dll and that will get it working again for a while, but it will be flagged again if we can't figure out why it was flagged in the first place. The main problem is when a system process messes with our activation code. so please make sure that you can activate/deactivate. If you have problems doing that, please email your code to our support email to help you out.

Try installing the demo to a different folder and see if that runs. Then install the patch on the demo and see how that works.
doug2001cz
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Re: HELP Game will not start?!? Black Screen

Post by doug2001cz »

aha. the reinstall to a differently named folder worked! But what does that mean? Is it going to happen again? Also, what to do with the original folder? Safe to bin it now?
Last edited by doug2001cz on Mon May 09, 2011 12:21 am, edited 1 time in total.
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Little Powell
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Re: HELP Game will not start?!? Black Screen

Post by Little Powell »

aha. the reinstall to a differently named folder worked! But what does that mean? Is it going to happen again? Also, what to do with the original folder? Safe to bin it now?
If you had any mods you'll want to copy over the Mods folder to the new folder before you bin it. Also, copy over the Work folder so you'll get your highscores, saved games, etc.
Last edited by Little Powell on Mon May 09, 2011 12:44 am, edited 1 time in total.
doug2001cz
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Re: HELP Game will not start?!? Black Screen

Post by doug2001cz »

by the way...when copying the work folder into the new GBSOW folder, it caused the crash again, forcing me to re re install. In order to save only the high scores, do i need to transfer only the highscore.dat file into the new folder?
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norb
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Re: HELP Game will not start?!? Black Screen

Post by norb »

Very odd. If you are willing do it again, then copy one file at a time. See what messes it up. Something in there is causing problems. Do not copy any dll files, nor hidden folders.

copy the .dat files, the "saved games" folder. Then be very aware of what you are doing to see if you can narrow down what the problem is.
doug2001cz
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Re: HELP Game will not start?!? Black Screen

Post by doug2001cz »

i'll see what i can do in the next days. it makes me wonder again about the fact that it only happened after i saved my first game. Aside from the addition of save game files, does saving alter any of the work folder files? I think i will start my investigation there. Also, as i trashed my original download without deactivating, would it be possible to have the original activation code cancelled and receive a new one? I sent an email but am waiting for a response.
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Little Powell
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Re: HELP Game will not start?!? Black Screen

Post by Little Powell »

i'll see what i can do in the next days. it makes me wonder again about the fact that it only happened after i saved my first game. Aside from the addition of save game files, does saving alter any of the work folder files? I think i will start my investigation there. Also, as i trashed my original download without deactivating, would it be possible to have the original activation code cancelled and receive a new one? I sent an email but am waiting for a response.
Check your email.
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