Black Screen of Death

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
Davinci
Reactions:
Posts: 3034
Joined: Wed Jul 02, 2008 12:53 pm

Re: Black Screen of Death

Post by Davinci »

The RunTime Error - I think has to do with the memory.

Click on your Taskbar and verify that the Computer is showing the memory that is installed.

You can also check this by clicking on the Start-Button \ Run \ and typing in DXDIAG .

davinci
The only true logic is that, there is no true logic!
User avatar
cliometrician
Reactions:
Posts: 350
Joined: Thu Jan 03, 2008 10:01 am
Location: East Texas

Re: Black Screen of Death

Post by cliometrician »

Davinci: I checked and the memory is ok. I'm going to tinker with a few others things with the computer.
"I may have fought on the side that was wrong, but I fought on the right side." John S. Mosby
User avatar
cliometrician
Reactions:
Posts: 350
Joined: Thu Jan 03, 2008 10:01 am
Location: East Texas

Re: Black Screen of Death

Post by cliometrician »

I am admitting defeat. I tried some programs that fixed registry problems, and attempted to fix the Visual C++ runtime error that I keep getting. To no avail.

So I'm reinstalling everything now. With fingers crossed.
"I may have fought on the side that was wrong, but I fought on the right side." John S. Mosby
ADukes
Reactions:
Posts: 862
Joined: Mon Nov 26, 2007 10:38 pm

Re: Black Screen of Death

Post by ADukes »

Add the "Scourge Of War - Gettysburg" folder to the exception list of your anti-virus and/or security software. Then reinstall the game without uninstalling.
User avatar
cliometrician
Reactions:
Posts: 350
Joined: Thu Jan 03, 2008 10:01 am
Location: East Texas

Re: Black Screen of Death

Post by cliometrician »

I uninstalled shortly after my previous post, which was early this morning. I sent a message to tech support asking to deactivate my game so that I could activate it (my code did not work--said I had an activation still running).
"I may have fought on the side that was wrong, but I fought on the right side." John S. Mosby
User avatar
cliometrician
Reactions:
Posts: 350
Joined: Thu Jan 03, 2008 10:01 am
Location: East Texas

Re: Black Screen of Death

Post by cliometrician »

Because I had to reinstall my SOWG, I sent a request to tech support asking that my account be deactivated so that I could activate it again. I sent the request early this morning but have not heard back.

Perhaps I sent it to the wrong tech support address. If anyone knows where I should send such an activation request, please send me the address and I'll try again. Thank you.
"I may have fought on the side that was wrong, but I fought on the right side." John S. Mosby
Jim
Reactions:
Posts: 1082
Joined: Tue Nov 27, 2007 8:53 am

Re: Black Screen of Death

Post by Jim »

"Send an email to activate@norbsoftware.com and they'll help you out."

-Jim
"My God, if we've not got a cool brain and a big one too, to manage this affair, the nation is ruined forever." Unknown private, 14th Vermont, 2 July 1863
User avatar
cliometrician
Reactions:
Posts: 350
Joined: Thu Jan 03, 2008 10:01 am
Location: East Texas

Re: Black Screen of Death

Post by cliometrician »

Jim: Thanks, I sent the request to the email you posted.
"I may have fought on the side that was wrong, but I fought on the right side." John S. Mosby
Post Reply