I got a solid state drive and a new HDD now but can't install my copy of Scourge of War Gettysburg because the system says it's still active on another computer.
Is there anything that can be done to help?
Hard Drive Failure
Hard Drive Failure
So my computer suffered a Hard Drive failure and I had to get a new one. However, Since Scourge of War Gettysburg was on the old Hard Drive I lost that and can't deactivate it because the HDD is irretrievable.
I got a solid state drive and a new HDD now but can't install my copy of Scourge of War Gettysburg because the system says it's still active on another computer.
Is there anything that can be done to help?
I got a solid state drive and a new HDD now but can't install my copy of Scourge of War Gettysburg because the system says it's still active on another computer.
Is there anything that can be done to help?
Re: Hard Drive Failure
Send an email to activate@norbsoftware.com. Include the email you got when you purchased the game. They'll take care of you.
B
B
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
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RebBugler
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Re: Hard Drive Failure
email activate@norbsoftware.com
I'm not one of the tech guys, so I just copied this from another thread. Pretty sure you have to include you activation code number, probably where you bought it, and whatever other purchase info you have.
Hope this helps.
I'm not one of the tech guys, so I just copied this from another thread. Pretty sure you have to include you activation code number, probably where you bought it, and whatever other purchase info you have.
Hope this helps.
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Re: Hard Drive Failure
Ok that was resolved... Anyone know how the map packs work? I thought I had the 24 month package where you can retrieve them for up to 24 months but can't find any emails, even receipts.
Re: Hard Drive Failure
F,
These are issues you need to take up with the Activation folks. Shoot them an email with your problem and they'll help you.
B
These are issues you need to take up with the Activation folks. Shoot them an email with your problem and they'll help you.
B
Last edited by born2see on Sat Jun 09, 2012 9:46 am, edited 1 time in total.
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
Re: Hard Drive Failure
I had the same problem myself - complete loss of all data. I just wanted to publically express my thanks for the spped and helpfulness in getting me up and running again. Much appreciated.