DEVICELOST

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
User avatar
Little Powell
Reactions:
Posts: 4884
Joined: Thu Sep 18, 2008 10:25 am

Re: DEVICELOST

Post by Little Powell »

It could be an old version of Direct X... But every time I've seen a problem like this it's always because of a virus scanner or some other program messing with the game. It's important to disable any virus scanners when installing the game. Once you have it installed, make an exception in your virus scanner. If you've already done that, see if any other programs are running that could be altering the game files.
Gen. McClernand
Reactions:
Posts: 34
Joined: Sun Jan 16, 2011 11:07 pm

Re: DEVICELOST

Post by Gen. McClernand »

I have the same Dxdiag
General John Sedgwick-


"I am ashamed of you that way! They couldn't shoot an elephant in this distance-*"

*The general died ironically, commenting on Confederate Snipers.

Ulysses S. Grant- Is he really dead?
born2see
Reactions:
Posts: 1326
Joined: Fri Apr 22, 2011 9:25 am

Re: DEVICELOST

Post by born2see »

I have the same Dxdiag
Was the DirectX Version: DirectX 11 ?
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
User avatar
norb
Reactions:
Posts: 3778
Joined: Mon Nov 26, 2007 9:59 am
Location: Central Florida
Contact:

Re: DEVICELOST

Post by norb »

It is probably a good idea to start with the dxdiag file as born2see suggests. We can start with the basics and work our way up.
Gen. McClernand
Reactions:
Posts: 34
Joined: Sun Jan 16, 2011 11:07 pm

Re: DEVICELOST

Post by Gen. McClernand »

It is indeed DirectX 11
General John Sedgwick-


"I am ashamed of you that way! They couldn't shoot an elephant in this distance-*"

*The general died ironically, commenting on Confederate Snipers.

Ulysses S. Grant- Is he really dead?
User avatar
norb
Reactions:
Posts: 3778
Joined: Mon Nov 26, 2007 9:59 am
Location: Central Florida
Contact:

Re: DEVICELOST

Post by norb »

Can you download and install directx version 9.0c? I don't think that's necessary, but it's something to try. We ship a dx9 dll with the game and install it to the game folder, that's the version that the game uses and it's required. I use windows7 and my dxdiag also reports dx11.

You should first do a save all information and post the results here, so we can look at all your specs.
Michael Slaunwhite
Reactions:
Posts: 4358
Joined: Fri Jan 08, 2010 8:15 am

Re: DEVICELOST

Post by Michael Slaunwhite »

Hi.

Download this: DX9-10 June/2010 release. http://www.microsoft.com/download/en/co ... px?id=8109

Even though you are running Windows 7, and you have Direct X11 installed, it's not actually updated to the latest version of DX 9/10. So download the June 2010 version of DX9c above, this should help you. It fixed a problem I was experiencing with a piece of software. Even though I re-installed all the DX9 versions I could come up with (from the latest games), I still for some reason had the incorrect version for this program (very stupid) until I finally did some research, and found this version (June 2010).

If you decide to download the version above, install it, and reboot your system, no matter even if your system does not ask you to do so, reboot.

later.
Last edited by Michael Slaunwhite on Fri Jul 22, 2011 7:21 am, edited 1 time in total.
born2see
Reactions:
Posts: 1326
Joined: Fri Apr 22, 2011 9:25 am

Re: DEVICELOST

Post by born2see »

Gen. McClernand

Have you tried re-installing DirectX?
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
Gen. McClernand
Reactions:
Posts: 34
Joined: Sun Jan 16, 2011 11:07 pm

Re: DEVICELOST

Post by Gen. McClernand »

After some long hiatus, I finally downloaded DirecX, but to where do I extract the files? I downloaded it once and extracted it to my downloads folder... it didn't work, so I'm willing this last stretch puts an end to this problem.
General John Sedgwick-


"I am ashamed of you that way! They couldn't shoot an elephant in this distance-*"

*The general died ironically, commenting on Confederate Snipers.

Ulysses S. Grant- Is he really dead?
born2see
Reactions:
Posts: 1326
Joined: Fri Apr 22, 2011 9:25 am

Re: DEVICELOST

Post by born2see »

It downloads as an executable file, a .exe file. If you double-click it, it will launch the installer program. Just follow the instructions from there.

B
"Those in whose judgment I rely, tell me that I fought the battle splendidly and that it was a masterpiece of art.” - George McClellan to his wife describing the battle of Antietam
Post Reply