Computer drive crash

Game won't run. Keeps crashing. Hopefully we won't get any posts here, but if we do, we'll try to help you out. You can also post any bugs that you find here. IMPORTANT: Don't post mod related problems here!
Post Reply
hairog
Reactions:
Posts: 9
Joined: Sun Sep 27, 2009 6:13 am

Computer drive crash

Post by hairog »

I've been trying for 4 days to get a hold of anybody that can deactivate and then reactivate my game. No responce from anyone at Norbsoft. Is this usual?
General P R Cleburne
Reactions:
Posts: 141
Joined: Tue Nov 23, 2010 3:42 am

Re: Computer drive crash

Post by General P R Cleburne »

Not in my limited experience with them.When i had the same problem recently they were very prompt in sorting it out for me.Im sure if they are aware of it they will respond as soon as they can. :)
Might be worth contacting again to enquire tho.
Cleburne
ADukes
Reactions:
Posts: 862
Joined: Mon Nov 26, 2007 10:38 pm

Re: Computer drive crash

Post by ADukes »

No responce from anyone at Norbsoft.
Because there's nothing to respond to.
User avatar
RebBugler
Reactions:
Posts: 4256
Joined: Sun Aug 03, 2008 12:51 am
Location: Ouachita Mountains, Arkansas

Re: Computer drive crash

Post by RebBugler »

We changed host servers last week, that's probably the prob. Please resubmit Sir, and we apologize for the delay.
Bugles & Flags Gettysburg - Toolbar, Flags, Scenarios, and More...
User avatar
norb
Reactions:
Posts: 3778
Joined: Mon Nov 26, 2007 9:59 am
Location: Central Florida
Contact:

Re: Computer drive crash

Post by norb »

The sow email should be fine. Are you sure you are sending to the correct address? I agree that 4 days is not practical, our response time is usually the same day. You can PM me and make sure that you have the correct email.
hairog
Reactions:
Posts: 9
Joined: Sun Sep 27, 2009 6:13 am

Re: Computer drive crash

Post by hairog »

We hi there. Glad to hear from someone.

I just sent my fourth request. Any suggestions. How about contacting my directly.

hkellogg36@gmail.com

I don't know why your email system isn't working but it isn't.
hairog
Reactions:
Posts: 9
Joined: Sun Sep 27, 2009 6:13 am

Re: Computer drive crash

Post by hairog »

I just sent another request and I see that the site has changed. That must be the problem. I hope it works this time.
User avatar
norb
Reactions:
Posts: 3778
Joined: Mon Nov 26, 2007 9:59 am
Location: Central Florida
Contact:

Re: Computer drive crash

Post by norb »

Our support email is sowsupport at scourgeofwar dot com. I apologize if that is hard to find in the game documentation. The site email is just for general inquiries and is not checked as often. We also just moved hosts, so I'm going to have to see what's wrong with it. But I am sure that our support email is working fine and they will promptly handle your issues.
hairog
Reactions:
Posts: 9
Joined: Sun Sep 27, 2009 6:13 am

Re: Computer drive crash

Post by hairog »

Sent request to email.
User avatar
Little Powell
Reactions:
Posts: 4884
Joined: Thu Sep 18, 2008 10:25 am

Re: Computer drive crash

Post by Little Powell »

I think both emails are fixed now. We tested them last night.

Sorry for the inconvenience. :)
Post Reply