HELP Game will not start?!? Black Screen

[ADukes]

Please post the content of your SOWGB.log and activate.log file.

[norb]

DNorton wrote:

Okay, just attempted to uninstall (successful) and reinstall (successful). Went to run the program and had the same problem.

I am drawing a blank, now what?

I honestly have no clue at all. This game runs on every machine that meets the min requirements that I've seen (some not so well, but never a black screen).

You should post your dxdiag outpu as well. Hopefully we'll eventually find what you're missing.

[doug2001cz]

Hi guys, wondering if anything was ever figured out on this as it looks like i'm having the exact same problem (v1.2). Game has been playing fine all week, but suddenly i get black screen instead of the intro. One thing new is that i saved my first game yesterday (which seems relevant since OP was also mentioning saved games).

[doug2001cz]

reinstallation did not help.

[Little Powell]

reinstallation did not help.

Is it only saved games that are having the problem?

Have you changed anything on your machine between now and when it worked?

[doug2001cz]

nothing changed on the computer since the last time i played. The game simply doesn't start -ie. no intro screen or anything. Just black. As described by original poster, the curser is visible within a small error-message-sized square.

The only change (which is why i mention it) from the last time i played, was that i saved my first game before quitting last time i played. And, come to think of it, i believe that as i was shutting the game down last time, i also received an error message, but didn't think much of it since i was shutting down anyway.

So, here are the details of the crash:

Problem Event Name: APPCRASH
Application Name: SOWGB.exe
Application Version: 2.0.0.0
Application Timestamp: 4d9e76c6
Fault Module Name: SOWGB.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 4d9e76c6
Exception Code: 40000015
Exception Offset: 0013b3c7
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2bea
Additional Information 2: 2bea47f7b8f6061526a1eb56a8f2d13d
Additional Information 3: 618d
Additional Information 4: 618d8318b5fc5d2d8d5d8adeae9099f4

Any help appreciated.

[Little Powell]

nothing changed on the computer since the last time i played. The game simply doesn't start -ie. no intro screen or anything. Just black. As described by original poster, the curser is visible within a small error-message-sized square.

The only change (which is why i mention it) from the last time i played, was that i saved my first game before quitting last time i played. And, come to think of it, i believe that as i was shutting the game down last time, i also received an error message, but didn't think much of it since i was shutting down anyway.

So, here are the details of the crash:

Problem Event Name: APPCRASH
Application Name: SOWGB.exe
Application Version: 2.0.0.0
Application Timestamp: 4d9e76c6
Fault Module Name: SOWGB.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 4d9e76c6
Exception Code: 40000015
Exception Offset: 0013b3c7
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2bea
Additional Information 2: 2bea47f7b8f6061526a1eb56a8f2d13d
Additional Information 3: 618d
Additional Information 4: 618d8318b5fc5d2d8d5d8adeae9099f4

Any help appreciated.

Have you tried to completely uninstall, then re-install?

[doug2001cz]

yes. still doesn't work.

[ADukes]

Add the SOWGB folder to the exception list of your security or AV software, then reinstall.

[Davinci]

yes. still doesn't work.

Do a Google Search of the following code OS Version: 6.1.7600.2.0.0.768.3 - see if yoiu are having the same problem as several others due to over-heating !

davinci